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**TERMS AND CONDITIONS**
**Effective Date: 19/09/2024**
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**Contents:**
1. **Definitions**
2. **Acceptance of Terms**
3. **Sales, Delivery, and Return Policies**
4. **Payment Methods**
5. **Public Comments and User-Generated Content**
6. **Copyright Infringement and Reporting**
7. **Sharing of Member Site Assets**
8. **Copyright and Intellectual Property Protection**
9. **Prohibited Uses of Content**
10. **Limitation of Liability**
11. **Governing Law**
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### 1. **Definitions**
- **"Sole-Trader," "We," "Us," or "Our"** refers to Sacred Space Virtual, the provider of holistic consultancy services and this website.
- **"Website"** refers to sacredspacevirtual, including all its content, services, and online tools.
- **"User" or "You"** refers to any individual or entity accessing or using the Website or services provided by the Company.
- **"Services"** refer to the holistic consultancy services and information provided through the Website.
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### 2. **Acceptance of Terms**
By accessing, browsing, or using this Website, you agree to be bound by these Terms and Conditions, along with any policies and updates posted on the Website. If you do not agree to these terms, you must stop using the Website immediately.
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### 3. **Sales, Delivery, and Return Policies**
All sales made through the Website are final unless otherwise specified. We do not offer returns or refunds except in cases where a service is unavailable. If there is an issue, you must notify us within [X] days of purchase.
Cancellations must be made (but not limited to) 24 hours in advanced and no later.
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### 4. **Payment Methods**
We accept the following payment methods for transactions on our Website:
- **Bank Transfer**
Payments are due at the time of purchase. All transactions are processed securely by third-party providers. We do not store your credit card details on our servers.
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### 5. **Public Comments and User-Generated Content**
Users are encouraged to contribute comments and reviews on our Website. By submitting content, you agree to:
- Take full responsibility for the content you post.
- Ensure that your content does not infringe upon any intellectual property rights, including copyright and trademarks, of third parties.
- Allow us to remove, modify, or refuse any content we find inappropriate.
If you believe any content violates your intellectual property rights, contact us at sacredspacevirtual@outlook.com
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### 6. **Copyright Infringement and Reporting**
We respect the intellectual property rights of others and expect Users to do the same. If you believe content on this Website infringes upon your copyright, please notify us at sacredspacevirtual@outlook.com with the following information:
- A description of the copyrighted work you believe has been infringed.
- A description of the material on our Website that you believe infringes your rights.
- Your contact information (name, address, phone number, and email).
- A statement of good faith belief that the disputed use is not authorised by the copyright owner or the law.
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### 8. **Copyright and Intellectual Property Protection**
Content available on this Website, including text, images, logos, videos, and software, is owned by both Sacred Space Virtual and Unsplash (free stock image provider through Squarespace), and is protected by copyright and other intellectual property laws. You may not copy, distribute, modify, or create derivative works from our content without our written permission, except for personal, non-commercial use.
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### 9. **Prohibited Uses of Content**
You are prohibited from using the content on this Website for any of the following:
- For commercial purposes without our explicit written consent.
- In a way that misrepresents our services or defames our reputation.
- To violate any laws or regulations, including intellectual property or privacy rights.
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### 10. **Limitation of Liability**
**Disclaimer**: The services and information provided by Sacred Space Virtual are intended for general educational and informational purposes only. Always consult with a licensed healthcare provider before making any changes to your health regimen. The content on this Website is not a substitute for professional medical advice, diagnosis, or treatment.
Use of our services is at your own discretion and responsibility. Sacred Space Virtual is not liable for any damages arising from the use of information provided on the Website, including but not limited to indirect, direct, incidental, or consequential damages. We do not guarantee that the Website or services will always be available, error-free, or secure.
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### 11. **Governing Law**
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles. Any disputes arising from these terms or your use of the Website or services shall be resolved exclusively in the courts of the United Kingdom.
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**Contact Information**
For any questions regarding these Terms and Conditions, please contact us at:
- **Email**: sacredspacevirtual@outlook.com
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**Privacy Policy**
**Effective Date: [19/09/2024]**
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Sacred Space Virtual ("Sole-Trader", "We", "Us", or "Our") is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share personal information when you use our services, visit our website, or engage with us.
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### **1. Data We Collect**
We collect the following types of personal information:
- **Personal Identification Information**: Name, email address, phone number, billing and shipping address.
- **Payment Information**: Banking information.
- **Website Usage Data**: IP addresses, browser type, browsing patterns, and cookies.
- **Health and Well-Being Information**: If you voluntarily provide health-related information during consultations or service engagements.
- **Communication Data**: Any emails, messages, or correspondence sent to us.
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### **2. How We Use Your Data**
We use the personal data we collect for the following purposes:
- **Service Delivery**: To provide holistic consultancy services, schedule appointments, process payments, and manage customer relationships.
- **Customer Support**: To respond to inquiries, handle complaints, and offer support through email or phone.
- **Marketing Communications**: With your consent, we may send newsletters, offers, or updates about our services. You can opt out at any time.
- **Legal Compliance**: To comply with legal and regulatory obligations.
- **Website Improvement**: To enhance user experience, monitor traffic, and analyze usage patterns.
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### **3. Legal Basis for Processing Data (GDPR)**
Under the **General Data Protection Regulation (GDPR)**, we rely on the following legal grounds for processing your personal data:
- **Consent**: When you opt-in to receive marketing or voluntarily provide health information.
- **Contractual Necessity**: When processing your personal data is necessary to provide the services you’ve requested.
- **Legitimate Interests**: For improving our services, website, and business operations.
- **Legal Obligations**: To comply with tax, accounting, and legal regulations.
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### **4. Data Sharing and Disclosure**
We do not sell, rent, or trade your personal information. However, we may share your data with the following third parties:
- **Service Providers**: Third-party providers who assist with payment processing, hosting, customer support, or marketing (e.g., Your Bank, Stripe).
- **Legal Authorities**: When required by law, or to protect our rights and ensure compliance with legal proceedings.
- **Business Transfers**: In case of a merger, sale, or restructuring, your information may be transferred as part of the business assets.
All third-party providers with whom we share your data are required to handle your information in accordance with this Privacy Policy and applicable privacy laws.
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### **5. Data Retention**
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example:
- **Customer Account Information**: Kept for the duration of your engagement with our services.
- **Payment Information**: Retained for financial records as required by tax laws.
- **Marketing Data**: Retained until you opt out or request deletion.
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### **6. Your Rights and Choices**
Under GDPR, CCPA, and other applicable data protection laws, you have the following rights regarding your personal data:
- **Access**: You can request a copy of the personal data we hold about you.
- **Correction**: You can request to have incorrect or incomplete data corrected.
- **Deletion**: You have the right to request the deletion of your personal data, subject to certain legal exceptions.
- **Objection**: You can object to the processing of your personal data under certain circumstances.
- **Data Portability**: You can request a copy of your data in a machine-readable format.
- **Withdraw Consent**: If we process your data based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at sacredspacevirtual@outlook.com. We will respond to your request within 30 days.
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### **7. Cookies and Tracking Technologies**
We use cookies and similar technologies to enhance user experience on our website. Cookies allow us to:
- Track and analyze website traffic.
- Remember your preferences and settings.
- Facilitate the smooth operation of our services.
You can adjust your browser settings to refuse cookies, but this may affect the functionality of the Website.
For more information on how we use cookies, please review our **Cookie Policy** https://www.squarespace.com/cookie-policy.
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### **8. Data Security**
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, alteration, or destruction. These measures include encryption, secure payment gateways, and strict access controls.
However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security. You use our Website and services at your own risk.
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### **9. International Data Transfers**
If you are located outside of the United Kingdom, your personal data may be transferred to and processed in a country that may not offer the same level of data protection as your jurisdiction. By using our services and providing your information, you consent to the transfer of your data.
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### **10. Changes to this Privacy Policy**
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed.
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### **11. Contact Information**
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
- **Email**: sacredspacevirtual@outlook.com
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This Privacy Policy outlines your obligations and rights in relation to the personal data you collect from your clients and website users. It is designed to comply with common privacy regulations, but you may want to consult a legal expert to ensure it covers any specific legal requirements for your jurisdiction or industry.